Privacy Policy
Firstbrook Miklas Insurance Group ("we," "our," or "us") respects your privacy and is committed to protecting your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us.
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1. Our Commitment to PIPEDA
As an organization, we comply with PIPEDA by:
• Collecting personal information only for purposes that are reasonable and appropriate.
• Obtaining your consent before collecting, using, or disclosing your personal information.
• Allowing you to access and correct your personal information.
• Safeguarding personal information using appropriate security measures.
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2. Information We Collect
We may collect and store the following types of personal information:
• Personal Identifiable Information: Name, contact details (e.g., email, phone number), and address.
• Financial Information: Payment details where applicable.
• Technical Information: IP addresses, browser types, and other metadata collected during your use of our website.
• Other Information: Any information you voluntarily provide through forms or communications.
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3. Purpose of Collection
We collect your personal information to:
• Provide and enhance our products and services.
• Respond to inquiries and provide customer support.
• Meet legal and regulatory obligations.
• Communicate with you about updates and news (with your consent).
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4. Consent
We require your consent to collect, use, or disclose your personal information, except where permitted or required by law. Consent may be:
• Explicit: Provided directly by you (e.g., via a form submission).
• Implied: Inferred from actions or the context of your interactions with us.
You can withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us.
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5. Sharing Your Information
We may share your information with:
• Service Providers: To deliver or improve our services.
• Legal Authorities: To comply with legal or regulatory requirements.
• Others: With your consent or as required by law.
We do not sell or rent your personal information.
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6. Your Rights Under PIPEDA
You have the following rights under PIPEDA:
• Access: Request a copy of your personal information.
• Correction: Update inaccurate or incomplete information.
• Withdrawal of Consent: Stop the collection or use of your personal data where possible.
• Complaints: File a complaint if you believe your rights under PIPEDA have been violated.
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7. Safeguarding Your Information
We take reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. This includes:
• Secure data storage
• Access controls
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8. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.
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9. Third-Party Links
Our website may contain links to external sites not governed by this policy. We are not responsible for the privacy practices of third-party websites.
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10. Updates to This Privacy Policy
We may update this policy to reflect changes in our practices, technology, or legal obligations. Updates will be posted on this page with a revised effective date.
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11. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or your rights under PIPEDA, contact us at:
Firstbrook Miklas Insurance Group
80 Dalhousie, Suite 100, Toronto, ON M5B1Y7 info@fmig.ca
416-486-1617
Last revised: December 31, 2024